Job Title – Manager, College Readiness Program
Reports to – Director, Education Programs
Status – Full-time, Exempt
United Friends of the Children empowers current and former foster youth on their journey to self-sufficiency through service-enriched education and housing programs, advocacy, and consistent relationships with a community of people who care.
UFC has been an integral part of the Los Angeles foster care community since our founding by Nancy M. Daly in 1979. Our early advocacy efforts helped establish the Los Angeles County Department of Children and Family Services and pass the Foster Care Independence Act. Innovations in direct services span from co-founding the first transitional housing program in the nation for former foster youth to the creation of an 11-year education support continuum that follows foster youth from the seventh grade through the completion of a bachelor’s degree.
UFC’s Education Programs provide academic, financial and personal support to help seventh through twelfth grade foster youth graduate from high school and prepare for college and to help college age foster youth/ alumni earn a college degree or certificate. Reporting to the Director of Education Programs, the CRP Manager leads a team of dedicated College Counselors and coordinates all aspects of programming in order to ensure that our scholars receive the best possible guidance and support in their journey to and through college. The individual in this position will also carry a caseload of up to ten youth. Utilizing a Tuesday-Saturday work schedule, the CRP Manager will manage and coach College Counselors in the day-to- day management of their caseloads. He or she
will also assist with the design and implementation of key programmatic components including, Saturday youth workshops, special events and program evaluation.
From Tuesday-Friday the CRP Manager will work from the downtown UFC office and will travel to various locations within a designated service area of LA County in order to provide onsite visits to foster youth. Saturdays, the CRP Manager will work from workshop/event locations throughout LA County.
Duties and responsibilities
Management and Coaching
- Support and develop College Readiness Counselors in their implementation of UFC’s service model.
- Provide case management support for and oversight of up to five College Readiness Counselors.
- Review Counselor notes in UFC’s database, monitor execution of case plans and assess frequency and quality of case management.
- Continually expand and update professional and technical knowledge within the education, foster care, management, and case management fields.
- Assist with hiring, training, and developing College Readiness Counselors.
- Plan, execute, and participate in Saturday workshops and events.
- Participate in the development of workshop curriculum.
- Represent UFC’s programs and mission in the broader community.
- Using an outcomes-based approach, track students’ progress towards and achievement of College Readiness Program milestones and work with Education team to develop interventions as needed.
- Analyze departmental outcomes and work with Education team to enhance program model.
- Support College Readiness Counselors’ data entry process in order to ensure timeliness and data integrity.
- Work with Director to develop, improve and implement evaluation tools that assess the program impact and needs (e.g., event and workshop surveys).
Budgetary Planning and Management
- Identify the spending trends of the program and analyze in conjunction with the projections for the program’s approved budget.
- Review all requested purchase orders and monthly reimbursements to ensure that planned spending is aligned with event proposals and approved budget.
General UFC Responsibilities
- Act as a role model within the organization to uphold and implement UFC’s organizational values:
- Embrace program evaluation that leads to excellence and impact
- Build effective and empowering partnerships with the youth, community and each other
- Create a fun and exciting environment that inspires learning and innovation
- Communicate openly, honestly and with humility across all groups
- Work together as one organization
- College Readiness Counselors
- Bachelor’s degree in a related field
- 2 or more years of direct management experience
- 1 or more years of case management experience
- Demonstrated experience working with middle and/or high school-aged youth
- Understands the organizational context for programmatic decisions while simultaneously maintaining strong attention to detail
- Manages complex projects and balance multiple competing priorities
- Establishes and cultivates respectful relationships with people from diverse backgrounds
- Holds self-accountable, sets high expectations for self and others, works both independently and collaboratively and relates tasks to organizational values
- Conveys thoughts and ideas clearly, listens well, communicates in a solution-oriented manner and incorporates others’ views into work
- Has a reliable personal automobile
- Master’s degree in a related field
- Bilingual in English and Spanish