United Friends of the Children empowers current and former foster youth on their journey to self-sufficiency through service-enriched education and housing programs, advocacy, and consistent relationships with a community of people who care.
UFC has been an integral part of the Los Angeles foster care community since our founding by Nancy M. Daly in 1979. Our early advocacy efforts helped establish the Los Angeles County Department of Children and Family Services and pass the Foster Care Independence Act. Innovations in direct services span from co-founding the first transitional housing program in the nation for former foster youth to the creation of an 11-year education support continuum that follows foster youth from the seventh grade through the completion of a bachelor’s degree.
United Friends of the Children’s Pathways Housing Programs provides residents, ages 18-24, with housing and support services as they seek to obtain stable and secure housing and employment. Reporting to the President & CEO, the Director, Housing Programs will be responsible for the operational success of the Pathways Program at UFC, ensuring seamless management and development, program delivery, and quality control and evaluation. The director will manage a staff of 17, with 4 direct reports, and will be one of the key external faces representing UFC and the Pathways Program to future participants, service providers, and the community at large.
The Director, Housing Programs will work full-time during standard business hours, Monday-Friday and weekends and evenings as necessary. The director will be based out of UFC’s downtown office and will work remotely as needed from UFC’s housing sites and other locations across LA County.
Duties and Responsibilities
- Lead the Pathways staff in successfully implementing a community model across all housing sites.
- Represent UFC’s interests and mission in the broader community and at sector-related convenings and meetings with the intention of building awareness and securing partnerships to enhance services.
- Develop and manage the Pathways program budget.
- Direct the Pathways evaluation process and nurture a culture of excellence and impact.
- Provide statistical and research data to the President of UFC, the Chief Development Officer and other UFC staff for funding reports and projects.
- Assist in the development of grant proposals related to UFC’s Housing Programs.
- Provide program updates to the Board of Directors and attend Board meetings as requested.
Program Operational Management
- Develop infrastructure of UFC’s transitional housing program in conjunction with the Pathways Committee, UFC’s President, and outside program development consultants.
- Oversee and empower management to execute all Pathways services including housing/independent living, advocacy counseling, life skills training, educational guidance, career development, peer counseling support, resource referral, and on-site mental health counseling.
- Ensure the program’s compliance with all applicable contracts, grant agreements, and laws in coordination with United Friends’ Outcomes and Evaluation team.
- Support creation, monitoring, and review of policies and procedures for all core program operations.
Team Management & Development
- Partner with the Talent Manager to recruit, hire, and retain a diverse, engaged team.
- Regularly evaluate and address the professional development needs of Pathways Management team.
- Work closely with the President and Property Management team in overseeing the daily operations, general maintenance, site visits, and other property management related activities at the Pathways Housing sites.
- Ensure the Pathways staff provides high quality and professional services to all Pathways residents.
- Promote accountability among team members by modeling oversight of individual and organization performance standards.
- Support team members in resolving elevated resident concerns and crises and serve as final XX for resident changes.
- Other duties as assigned.
General UFC Responsibilities
- Act as a role model within the organization to uphold and implement UFC’s organizational values
- Embrace program evaluation that leads to excellence and impact
- Build effective and empowering partnerships with the youth, community and each other
- Create a fun and exciting environment that inspires learning and innovation
- Communicate openly, honestly and with humility across all groups
- Work together as one organization
- Assistant Director & Clinical Supervisor
- Community Manager
- Transitions Manager
- Program Assistant
- MA degree in a relevant field
- 10 -15+ years of experience, including at least 3 years in a team management role with a human service non-profit serving a similar population
- Establishes and cultivates respectful relationships with people from diverse backgrounds
- Demonstrated success developing and evaluating program models, and selecting and successfully operationalizing innovative programs
- Strong project management skills managing complex, multifaceted projects resulting in measurable successes and program growth
- Experience having worked with a high-performance, collaborative, constructive peer group
- Strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams, empowering them to elevate their levels of responsibility and performance
- Excellent verbal and written communication skills with exceptional attention to detail
- Personal qualities of integrity, credibility, and a commitment to and passion for the UFC mission
- An understanding and sensitivity to issues concerning former foster care youth
- Experience working with the TAY population
- Knowledge of the TAY resource landscape in Los Angeles
Comprehensive benefits package includes:
- Medical, dental, and vision insurance options
- Life, ADD and Disability insurance
- 403b voluntary retirement plan
- Paid time off
- Mission-focused work
- Fun and inspiring work environment
MINIMUM EDUCATION REQUIRED