The Music Center in downtown Los Angeles is currently searching for a Director of Donor Relations.
The Director of Donor Relations is responsible for designing, implementing and coordinating a comprehensive donor relations and stewardship system that appropriately and consistently promotes interaction with and recognition of major gifts donors to enhance their relationship with The Music Center. The Director is an accomplished and creative professional who can help the institution achieve new levels of fundraising success.
Reporting to the Assistant Vice President, the Director works under general supervision on varies projects and tasks associated with donor stewardship and cultivation. The Director demonstrates knowledge of the organization and best practices within the industry. The Director makes routine administrative decisions and devises, implements, and oversees a comprehensive donor relations plan as well as maintains frequent contact with executive management, internal staff, donors, board members, and volunteers.
Principle responsibilities including but not limited to:
- The Director is responsible for coordinating personalized outreach, communication, service and recognition of donors, prospective donors and board members. The position encompasses a variety of tasks including, but not limited to the following:
- Design, implement, and manage a comprehensive donor relations strategic plan that will encourage, promote and thank donors and prospects for their contributions to The Music Center and advance The Music Center’s efforts to maintain and strengthen high-quality individual relationships with its donors.
- Identify new opportunities to steward targeted groups (i.e. first-time gifts, leadership gifts, loyal donors, etc.) and devise appropriate stewardship strategies and plans.
- Proactively support the stewardship responsibilities of the major gifts team by assisting with establishing customized VIP stewardship plans for targeted major gift donors.
- Craft strategic communications including impact reports for major gifts donors and financial and narrative reports for Legacy Gifts.
- Oversee acknowledgement letters for major gift donors and Board of Directors to ensure the correspondence is meaningful, personalized, and timely.
- Establish and manage information tracking processes for acknowledgements, recognition, ongoing communications, and donor engagement, including contact reports and Moves Management process for major gifts team.
- Create and implement a President’s Circle to recognize and steward donors making annual six figure gifts.
- Oversee the Board of Ambassadors recognition and stewardship program for annual donors of $10,000 or more including an annual Leadership Dinner and reception in a private home.
- Identify new benefits and opportunities for recognition that are meaningful and motivating for major gifts donors and oversee implementation and fulfillment.
- Recommend and facilitate public recognition of major gifts donors working collaboratively with development and marketing staff.
- Assist the major gifts team with major gifts proposals and solicitations.
- Facilitate the recognition of major gifts donors in both print and web-based publications.
- Oversee dinners and salons in private homes for major gift donors and prospects.
- Coordinate with the Annual Fund and Institutional Giving teams to ensure consistent and appropriate recognition.
- Manage weekly major gifts meetings with Advancement team.
- Assist the AVP with overseeing select projects and ongoing tasks of the Coordinator of Major Gifts.
- Special projects and additional duties as assigned.
Required skills and qualifications:
- Bachelor’s degree
- 5+ years of progressive experience in fundraising, public relations, or senior customer service position, preferably in a cultural or non-profit organization.
- Demonstrated ability to think strategically and creatively about engaging donors, and to develop plans of action and follow through.
- Proven track record in planning and achieving short and long term goals.
- Strong verbal and written communication skills.
- Excellent organizational and time management skills, as well as attention to detail.
- Ability to manage and balance multiple concurrent projects and priorities.
- Excellent interpersonal skills.
- Ability to work both independently and collaboratively as part of a team.
- Ability to be diplomatic and maintain confidentiality.
- Must be available to work evenings and weekends, as needed, according to program and performance related scheduling.
- Experience working with Tessitura, Raiser’s Edge, Millennium or similar fundraising data management system preferred.
Salary is commensurate with experience; this is a full time exempt position