LA2050
Theodore Payne Foundation

Bookstore Assistant

Employment type
Part Time
Posted
12 days ago
Location
Los Angeles
Description

POSITION OBJECTIVES
Theodore Payne Foundation’s bookstore is a crucial link between the mission of the Foundation and our members and visitors. The Bookstore Assistant provides a positive and well-informed face to the public and represents the Theodore Payne Foundation in a professional, safe, and ethical manner. The Bookstore Assistant has primary responsibility for assisting customers, stocking merchandise, maintaining the store, fielding phone calls, registering class attendees, and other duties as assigned. This position is part time and reports to the Bookstore and Front Office Manager.

DUTIES & RESPONSIBILITIES
• Works with customers in person, via email, and on the phone to provide accurate information; makes cash, check, and credit card sales; accurately closes out, balances till, makes sales reports, and prepares receipts for bookkeeper at end of day
• Increases bookstore and membership sales through product knowledge, initiation of customer contact and rapport, and ensuring that customers are satisfied and encouraged to return
• Restocks, dusts, and straightens up items on shelves and in back stock
• Fulfills and processes payments for online orders for non-seed items
• Registers participants in person, online, and over the phone for classes and events
• Acts as Foundation’s receptionist, answers the telephone, takes messages, refers callers to the appropriate staff person
• Works with staff to coordinate and prepare for events
• General office work, record keeping and other duties as assigned
• Provides support for Executive Director and Director of Operations as needed

KNOWLEDGE, SKILLS & ABILITIES
• Solid computer skills, including Microsoft Office, Lightspeed POS knowledge a plus; ability to learn new programs is essential
• Strong mathematical skills, accuracy paramount
• Ability to lift 20 pounds, climb a ladder, and stand for long periods in conditions with variable temperatures (frequently hotter or colder than 72°)
• Must be energetic, personable, patient, and have a good sense of humor
• Must be able to work overtime during busy seasons including the occasional Sunday
• Flexible attitude and detail-oriented
• High school GED required
• Retail and/or office experience desirable
• Legible handwriting essential

BENEFITS
• Sick time
• Staff discount

Schedule: 20 hours/week, flexible schedule
Pay Rate: $13.00/hour

To apply

Send cover letter, resume, and references to info at theodorepayne.org with the subject heading of: Bookstore Assistant