Los Angeles:
Change is Local

Check out the finalists activating Angelenos for a better LA. Vote by June 29, 2018.

Public voting has started!

Women’s March Los Angeles
LA Family Housing

Housing Stabilizer

Employment type
Full Time
14 days ago
Los Angeles

Job Reference Number: JR# 001

FLSA Status: Non-Exempt

SECTION: Programs

Payroll Status: Hourly

LOCATION: North Hollywood, CA

Work Schedule: Full-time



LA Family Housing is a nonprofit homeless service provider that helps people transition out of homelessness and poverty by providing a continuum of housing enriched with supportive services. We employ evidence-based best practices to achieve our goals, and operate 24 properties of temporary, permanently affordable, and permanent supportive housing across Los Angeles. Our team is comprised of driven and passionate individuals dedicated to helping end homelessness for men, women and children in Service Planning Area (SPA) 2.



Responsible for the development and implementation of housing stabilization plans for formerly homeless individuals and/or families who are newly housed; housing stabilization plan will focus on increasing housing sustainability through a “whatever it takes” approach - non-traditional case management that encourages flexibility, creativity, and perseverance in your work as well as collaboration with the participant/family and outside resources/partners to limit/remove barriers impeding participants’ access to housing, transportation, income, health, mental health, and overall well-being. Services are typically provided on a short-term basis (6-12 months) depending on the needs of the participant/family. Stabilizers will treat every participant/family with dignity and provide individualized support via field based face-to-face meetings and home visits. Responsible for building and maintaining relationships with landlords/management firms/property owners as well as with partner agencies and resource providers in the Individual, Family, and/or Youth Coordinated Entry System. Stabilizers need to demonstrate strong leadership skills and implement the best practices in homeless services (e.g. Housing First Model, Harm Reduction, Motivational Interviewing, Trauma-Informed Care, etc.)



  • Provide Clinical Case Management Services, which may include interfacing with community hospitals, Department of Children and Family Services (DCFS), Department of Mental Health (DMH), Department of Social Services (DPSS), community based organizations, schools, law enforcement and others as appropriate.
  • Utilize evidence-based assessment tools to assess participants’ level of needs.
  • Assist participants with securing adequate resources and housing needs, food-related needs, vocational needs, educational needs, supportive services, social/recreational and mental health services.
  • Assist participants with accessing resources and services to increase housing stability (e.g. linkage to primary care physicians, health insurance, food banks, credit repair, legal aid, In Home Supportive Services (IHSS), money management, tenant rights and responsibilities, mental health, benefits enrollment, etc.).
  • Maintain participant files in a responsible manner and meet all LAHSA/DHS paperwork and deadline requirements in a timely manner.
  • Manage a caseload of approximately 18+ participants/families
  • Maintain participant information in a confidential manner.
  • Attend mandatory trainings, up to and including, individual supervision, group supervision, trainings, and staff meetings.
  • Provide supportive assistance to participants’ and accompany them to appointments related to housing stability as needed (e.g. HACLA appointments, court appearances, benefits hearings, doctor appointments, etc.)
  • Provide crisis intervention on an as needed basis.
  • Provide advocacy as needed to help address issues and barriers between landlord and participants and assist with referrals to Fair Housing when needed.
  • Work in collaboration with internal departments and outside partner agencies.
  • Comply with applicable professional licensing and/or certification requirements legal and ethical standards.
  • Complete all additional tasks, projects and responsibilities as assigned by supervisor.
  • Other duties as needed.



  • Demonstrated ability of clinical case management skills including targeted case management services, progress toward participants’ individual goals, creative and solution-focused problem-solving, advocacy, and community resource-linkage.
  • Tenant/landlord law, standard lease agreement adherence, and tenant/landlord relations; ability to act as a liaison between participant/s and landlord/property owner to resolve issues.
  • Ability to network and build relationships and strong skills in identifying appropriate linkages to community based resources.
  • Ability to perform extensive charting, electronic data entry and documentation.
  • Excellent written and verbal communication skills.
  • Ability to work in a team and independently.
  • Bilingual: Spanish/English preferred.
  • Knowledge of best practices in homeless services, including Housing First Model, Harm Reduction, Motivational Interviewing, Strengths-Based Case Management, Trauma-Informed Care, and Progressive and Assertive Engagement preferred.
  • Must have valid CA driver’s license with good driving record, as position is field-based. Must have access to own vehicle during scheduled work hours.



  • Minimum BA with at least one year of experience in Social Services is required.
  • Master’s Degree in Social Services (MSW, MFT, MS in Psychology) preferred. BBS registered applicants preferred
  • Ability to work on a 9/80 alternative work schedule.
  • Have and maintain a valid CA driver’s license in good standing.



Health, Dental, Vision, Life, Voluntary Life, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, AFLAC Policies, AFLAC FSAs, Legal Policy, Employee Appreciation Program, Company Sponsored Employee Outings, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 12 Observed Holidays.



LAFH is committed to providing equal employment opportunities for applicant and employees.



LAFH is in compliance with the Fair Chance Initiative for Hiring and will consider qualified applicants with criminal histories.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations.

To apply

Email your resume and cover letter to [email protected] with the Job Reference Number (JR#) in the subject of the email.