Los Angeles:
Change is Local

Check out the finalists activating Angelenos for a better LA. Voting begins June 19, 2018.

Check out the finalists!

Women’s March Los Angeles

Community Engagement Manager

Employment type
Full Time
about 2 months ago
Los Angeles

Are you looking for an opportunity to make a difference while also using your skills in a fast-paced environment with high-profile projects? Join a dynamic community engagement firm based in Burbank, CA, that is seeking a passionate individual with experiences in engaging with government, non-profit, media, and business sectors. There will be opportunities for the candidate to do original concept design and problem solving, as well as implement some of their concepts. Part of a nimble team, the Community Engagement Manager will be trained in the Stratiscope Community Intelligence Officer (ComIO) style of engagement and will work both independently and as a part of a team, always representing the firm and its portfolio of clients. There is truly an opportunity for growth if the candidate is genuinely interested in making an impact.

Essential Duties

Client Representation:

  • Liaise with clients in one-on-one meetings, calls, and emails.
  • Represent clients to stakeholders including residents, business owners, civic leaders, non-profit leaders, and government officials.
  • Attend community meetings on behalf of or with clients.
  • Research communities as they relate to client goals.
  • Keep up on trends and news regarding client interests and community engagement practices.
  • Prepare playbooks and reports outlining work completed, in progress, and to be done.
  • Develop engagement events and activities on behalf of clients.
  • Develop and maintain relationships with community members on behalf of clients
  • Manage contacts and issues for each client in their targeted community
  • Have or gain an understanding of municipal and civic processes and issues

Business Development:

  • Identify potential clients and work with the executive team to secure them
  • Represents Stratiscope at community events to promote the work we do
  • Provide input on strategy for business growth opportunities

Engagement Management:

  • Follow-up on correspondence and outstanding requests for resolution
  • Manage contacts and databases, including inputting new contacts
  • Scheduling meetings with multiple parties
  • Drafting correspondences
  • Managing logistics for various projects
  • Supporting Vice-President for Community Engagement
  • Draft proposal and project ideas and present them to the team and stakeholders.
  • Recording and manage key information from meetings, community interactions, and other sources
  • Track project statuses and organize information and materials

Skills, Knowledge and Abilities Needed:

  • Use of tact and discretion while communicating about sensitive issues
  • Effective communication skills both verbally and in writing with superiors, colleagues, and individuals outside the Company  
  • Ability to speak and present comfortably in front of individuals or groups
  • Proficient in phone etiquette and decorum
  • Proficient in Google Docs and Microsoft Office Suite
  • Research skills that include other sources beyond the internet
  • Follow directions as well as ability to work independently
  • Follow through on tasks
  • Detail-oriented
  • Ability to work in an extremely busy environment and multitask effectively
  • Effective analytical and problem-solving skills
  • Ability to have a sense of humor and have fun

Education and Experience Required:

  • 2-4 years experience working in the field for elected official, PR firm, Non-profit, corporation
  • Bachelor’s Degree.


Physical And Mental Demands

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this job, an employee is frequently required to sit, walk and stand; talk or hear, both in person from short and long distances and by telephone; use hands to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 10 pounds. Employee must be able to ascend and descend a flight of stairs to access work space. Ability to travel to meetings throughout the Los Angeles region.

Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

Mental Demands

While performing the duties of this job, an employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform detailed work on multiple, concurrent tasks; work under deadlines with frequent interruptions; and interact with fellow staff, client, the public and others encountered in the course of work.

Work Environment

The employee works under typical office conditions and the noise level is moderately loud. Current offices are shared, although a chair, computer, and desk will be provided. The employee expected to attend events outside of the office, requiring the employee to transport themselves to the venue.

Reports to:​ CEO and Vice-President (split)

Compensation​: Full Time; $45,000-60,000/year. Health & Dental benefits after completing probationary period. 401k matching,

To apply

Contact: Angela Babcock 818-570-3408

Send resume and cover letter to [email protected]

Closes April 16, 2018