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Women’s March Los Angeles
Big Citizen HUB

Program Manager

Employment type
Full Time
15 days ago
Los Angeles


JOB TITLE: Program Manager
REPORTS TO: Director of Programs
STATUS: Full Time, Exempt       

Reporting to the Director of Programs, the Program Manager has a multi-functional role rooted in youth empowerment, with specific responsibilities in curriculum design, facilitation, and youth engagement, including program recruitment and retention. Experience with youth and community work would allow the Program Manager to successfully meet additional goals around volunteer management and community engagement. All Big Citizen HUB staff work toward organizational high-priority and operational goals, with a specific emphasis on building relationships with all members of the community, centering youth and their families, as well as including community and service partners. In addition to our Saturday leadership development program, the Program Manager will collaborate to lead events and committees in support of our youth outcomes.


  • Program Development: Collaborate with the Director of Programs to create curriculum for middle school students, high school students, and “near peer” adults on various social justice topics and organizational values such as intersectional feminism; community care and interdependence; and consent and healthy relationships.
  • Youth Recruitment and Retention:
    • Conduct activities to recruit youth from partner schools, as well as outreach to new schools to ensure diverse program participation. Manage recruitment process, including in-class presentations and application management.
    • Utilize data and engagement strategies to maintain participation from youth throughout the program year, including identifying barriers to participation and collaborating on solutions.
  • Program implementation: With the Director of Programs, implement all operations during January to July program year. Use weekly survey feedback to adjust programming as necessary to meet the needs of youth enrolled in the program.
  • Community and parent engagement: Lead and/or participate in ongoing engagement activities with families, schools, and other community partners, to ensure an ongoing pipeline of meaningful service and change-making opportunities for Big Citizen HUB participants.
  • Evaluation: Work with Director of Impact and Evaluation and Director of Programs to implement program evaluation tools and liaise with youth to ensure participation.
    • Collaborate in analyzing and interpreting data and creating program adjustments.
    • Reporting: Track progress toward goals and report to leadership team monthly
  • Volunteer Management:
    • Provide learning opportunities for BCH Team Leaders, including building small-group facilitation skills and supporting youth development capacities.
    • Engage external volunteers in meaningful opportunities during several annual service days.
  • Additional duties as assigned.


  • Three to five years of experience working with youth, social justice organizations, or organizing in communities of color; Los Angeles experience strongly preferred. Demonstrated commitment to intersectional feminism and centering people who face multiple axes of marginalization.
  • Strong interpersonal skills, with experience leading and collaborating with diverse, intergenerational teams. Experience with flat and youth-centered organizations a plus.
  • Excellent communication and facilitation skills, including experience leading difficult conversations with diverse audiences of varying backgrounds and experience levels.
  • Self-directed, strategic thinker with ability to manage short-term and long-term plans and goals, with a record of achieving results. Project management and organizational skills, including ability to handle multiple tasks and think critically.
  • Strong and efficient use of Word, Excel and PowerPoint required, knowledge of databases and relationship management systems a plus.
  • Experience with data collection and analysis.

Big Citizen HUB brings together young people, outside of school, from all over Los Angeles to learn a common civic language, engage in dialogue, and build community to investigate local and global challenges ranging from poverty to race relations. We launched our first program cycle in January 2015 with 75 middle school youth. Now in our fourth year, Big Citizen HUB activates over 220 young people ages 11­-26.

Big Citizen HUB’s middle school, high school, and college-­aged cohorts convene on Saturdays between January and July to learn about the diversity of each other, the city, and its issues. Through partnerships with local agencies, we give Big Citizens the skills and opportunity to develop and lead service projects, allowing them to see that they can have a positive impact on the community, setting the stage for future action. In diverse teams, Big Citizens serve a minimum of 100 hours and complete team­-based projects.

To date Big Citizens have collectively served over 50,000 hours within Los Angeles, completing over 150 projects ranging from feeding warm meals to the homeless, to planting and maintaining community gardens, to creating anti­ bullying workshops for peers. Not only are Big Citizens having a huge impact on communities, they too are going through a transformation. We have learned that Big Citizens develop an appreciation for teamwork and diversity, allowing them to more openly explore various social issues and perspectives. Youth see themselves differently after their experience at Big Citizen HUB; they believe they are capable of positively impacting their communities in ways they didn’t conceive of before, and they feel empowered to drive social change and inspire others around them.

To apply

Qualified candidates should send a resume and cover letter by email to [email protected]. Candidates that advance to the interview stage may be asked to submit a curriculum sample, as well as professional references.

Big Citizen HUB, a project of Community Partners, is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.