The Communications Coordinator reports to the Assistant Communications Manager and is responsible for the daily operations, coordination of workflow and project management for the Communications department. This position serves as the liaison between Communications team members as well as with other departments within the Foundation and external partners, to keep everyone on track of workflow. Specifically, works with all departments on the Foundation’s communication activities, including internal and external publications, the website, writing and/or editing official Foundation documents, and special projects, as needed.
Administrative/Project Management – 35%
- Maintains communications calendar and coordinate meetings to keep communications team on track of workflow and projects.
- Monitors incoming emails, respond to inquiries and requests.
- Coordinates meeting logistics including agendas, materials, refreshments, technical needs, etc.
- Manages and update Foundation contact database and mailing lists.
- Tracks and update communications budget.
- Reviews and process invoices, credit card bills and travel reimbursement forms related to the Communications Department.
- Assists with creation of Foundation brochure and other printed materials.
- Works with designers, photographers, and printers.
- Undertakes projects and other duties as assigned.
Social Media – 35%
- Assists the Communications team and other departments to maintain and increase the Foundation’s and President/CEO’s presence on social platforms (Twitter, Facebook, YouTube, LinkedIn and Instagram).
- Manages social media content calendar.
- Assists with social media monitoring.
- Programs content using third-party software and post updates when needed.
- Coordinates content across platforms, while ensuring consistency.
- Assists with video production.
Content Development and Maintenance – 30%
- Edits website content and post time-sensitive material.
- Assists with developing e-newsletters to share new content with the Foundation’s networks. Coordinate with other departments to keep track of revisions.
- Works with colleagues in other departments to develop editorial content for the website.
- Assists in writing, editing, and proofreading official Foundation documents and collaterals.
- Edits materials for Board members and meetings.
- Organizes the Foundation's digital photo archive, historic photos and videos in the digital asset management system.
- Relevant Bachelor’s degree (BA/BS) or equivalent with emphasis in English, communications, marketing, journalism, and/or computer science preferred.
- Passion for the Foundation’s humanitarian mission
- Strong interest in the Foundation's priorities, goals and operations.
- Excellent writing, editing and verbal communication skills.
- Excellent problem solving skills; ability to think strategically to achieve goals.
- Strong project management skills; ability to multitask, organize and prioritize to stay within budget and on deadline.
- High attention to detail and accuracy in producing high quality work.
- Ability to develop collaborative work relationships, internally and externally, to achieve effective outcomes.
- At least 3 years relevant experience, preferably within a communications or public relations firm, or a nonprofit organization.
- Basic budget and accounting knowledge, including expense tracking and reporting
- Advanced knowledge of Word, Excel and PowerPoint
- Intermediate knowledge of Adobe Creative Suite
- Intermediate knowledge of photo and video equipment for basic photo and video shoots.
- Knowledge of HTML, web content management systems, and Salesforce CRM a plus.
- Experience with video production and photography a plus.
- Experience managing multiple social media accounts a plus.
A competitive compensation package is available, including a salary and incentive commensurate with qualifications and
experience, and a comprehensive benefits package.